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22 Oct

Knowledge Base Detail

Case Summary: Tech Search engine gives ASP error when searching for Knowledge base cases that are scheduled cases.
ID: 697
Date Created: 08/20/2002
Last Modified: 08/22/2002
Problem Type: Problem Report
Item: Database
Resolution:
Tech Search engine gives ASP error when searching for Knowledge base cases that are scheduled cases since the DoSearch.asp has a SQL query that is missing one of the fields when this combination of (KB search and scheduled case) occurs. To fix this, one should use obtain a fixed version of the DoSearch.asp module which is available by using CheckVersions.asp or other version updating methods listed on our FAQ website.

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