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28 Oct

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Case Summary: How do I configure usergroups
ID: 654
Date Created: 06/07/2002
Last Modified: 06/07/2002
Problem Type: Question
Item: Customer+Center
Resolution:
User groups are configured only in the business+center by going to the http://(hostname)/business30/ and clicking on the user categories. User categories are used in the Tech+Center and partially in the customer+center with the option to allow Super customers (customers that can read and write all cases that are created by customers within a user group. There are options to merge and delete and rename customer user groups as well. The business+center allow include options to send emails to select user groups combinations as well.

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