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28 Oct

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Case Summary: Error in mycases.asp after 3.5 database upgrade
ID: 361
Date Created: 06/28/2001
Last Modified: 06/28/2001
Problem Type: Problem Report
Item: Web+Center Installation
Resolution:
An error maybe reported when pressing the mycases button or when logging in the top frame. The error line is 144 in the mycases.asp module. This can be fixed by setting the time zone value to 0 under Administration. To set this zone to 0, press Administration, press the System Configuration Link, press the Additional Configuration Options and in the field labeled Case Time Zone Settings place a zero into that field and submit and save the page.

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