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22 Oct

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Case Summary: SMTP with Office365 fails
ID: 3328
Date Created: 09/30/2016
Last Modified: 09/30/2016
Problem Type: Question
Item: Tech+Center
Resolution:
First make these customizations:

Outgoing SMTP :

Server name: smtp.office365.com
Port: 587
Encryption method: TLS

To enable this, edit the SendEmail.inc file located in the language directory with the following change:

Uncomment the three lines and set port to 587

'oSmtp.ServerPort = 587
'oSmtp.SSL_init
'oSmtp.SSL_starttls = 1


secondly, both the email account used for SMTP authentication and the web+Center default reply to address must be the same account. Office 365 requires this. so if you use a reply to address of support@mycompany.com you must also use that for your authentication for SMTP connection.

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