Case Summary: Case History keeps on adding line about Case Asset Number set to 0
There was a bug that appeared in the DoTCaseForm.asp module in in Techcenter directory in Version 7.5 that would keep on adding the line Case Asset Number Set to 0 in the case history. This code exists in two places in the code module.
The original line had the code
If OldAsset_Number <> Asset_Number then
it should be changed to
If OldAsset_Number <> Cint(Asset_Number) then
There are two places in the DoTCaseForm.asp module where this change needs to be modified. The latest version of DoTCaseForm.asp has this fix in it