Web+Center Support
22 Oct

Knowledge Base Detail

Case Summary: Problem attaching files using EmailToCase
ID: 2790
Date Created: 06/07/2011
Last Modified: 06/23/2011
Problem Type: Problem Report
Item: Customer+Center
Resolution:
a slash at the end of the physical path definition(if you're running a version of EmailToCase before 6/7/2011). There is a new EmailToCase.asp and EMailToCaseConfiguration.asp that will fix this problem.

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