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Case Summary: Connecting to Exchange 2010 SMTP mail server is very slow due to Shadow Redundancy feature and causes Ticket updates to slow waiting for notification messages to be relayed.

ID: 2761
Date Created: 04/13/2011
Last Modified: 04/15/2011
Problem Type: Problem Report
Item: Web+Center 6.0
After some research, it turned out this behavor is caused by the Exchange 2010
feature: Shadow Redundancy. Exchange 2010 Receive Connector has a
MaxAcknowledgementDelay setting, which default to 30 seconds. To disable this,
you can set your Receive Connector not to use this feature by using this shell
command: Set-ReceiveConnector "Your Connector Name" -
MaxAcknowledgementDelay 0.

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