Web+Center Support
22 Oct

Knowledge Base Detail

Case Summary: How can I remove the Reservation+Center link from the Customer+Customer Drop down list once users have logged in?
ID: 2708
Date Created: 10/14/2010
Last Modified: 06/06/2011
Problem Type: Problem Report
Item: Web+Center 6.0
Resolution:
The top banner drop down list of Create new case, Show open cases, etc is defined in the module called ccheader.inc located in the customercenter directory.

In that file you will find the line:

<% EnableRemoteControlSession = "YES" %>

Simply add a single quote character infront of the Enable word to comment out this line and that variable will not be set and the remote control option will not be displayed.

<% EnableRemoteControlSession = "YES" %>

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