Web+Center Support
22 Oct

Knowledge Base Detail

Case Summary: How to customize web+center for a non standard (80) HTTP port
ID: 2491
Date Created: 03/06/2009
Last Modified: 03/06/2009
Problem Type: Problem Report
Item: Web+Center 6.0
Resolution:
If the web+center installation does not use the standard webserver port of 80, there are some customizations that have to be made to make the login links in the notification emails work correctly and the links to the attached files.

If you are using a http port like 8080, one should make the following customizations to the webcenter modules. This will be a configurable item in future releases.

Techcenter:

DoTcaseForm.asp
- Search for all lines that contain the string: CaseLink

You will line like: CaseLink = "http://" & hostname & Virtual_path..

change this to:

CaseLink = "http://" & hostname & ":8080" & Virtual_path

There will be about 4 places to make this change in DoTCaseForm.asp

Module:

Doattachfiletocase.asp

A similar line customization must be made there too

Customercenter:

DoCaseForm.asp

- Search for all lines that contain the string: CaseLink

You will line like: CaseLink = "http://" & hostname & Virtual_path..

change this to:

CaseLink = "http://" & hostname & ":8080" & Virtual_path

There will be about 4 places to make this change in DoCaseForm.asp

DoCDownload.asp - Do a similar fix to this module.

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