Web+Center Support
19 Oct

Knowledge Base Detail

Case Summary: Problems sending Emails and reports error: Mail FailureError with sending data;socket timeout.
ID: 2118
Date Created: 03/05/2007
Last Modified: 03/06/2007
Problem Type: Problem Report
Item: Tech+Center
Resolution:
the new version of McAfee security center, the "McAfee Privacy Service" which runs as a windows service needs to be disabled until McAfee can provide a fix in a future release. You will get this error when you try to run the email configuration test in installtest.htm located in the techcenter directory. It is important that you get the email portion of the Web+Center software working since the automatically notifications are key to an efficient help desk.

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