|Case Summary: Configurator Access lost
|Date Created: ||12/05/2000|
|Last Modified: ||05/13/2004|
You need to have one user account as configurator since only a configurator can grant additional configurations user rights.
To change this, you will need to go directly to the database tables (SQL*Server or Access) and edit in data mode one of the records in
the tech_staff table and change the tech_level column of one selected tech to 6 (which is configurator level). Save the
change or close the database and then login in again as that tech and you can perform configuration changes.