Web+Center Support
19 Oct

Knowledge Base Detail

Case Summary: Can no longer attach files to cases - File Upload feature hangs
ID: 1337
Date Created: 08/23/2004
Last Modified: 08/25/2004
Problem Type: Problem Report
Item: Tech+Center
Resolution:
There are known issues with both Norton Anti-Virus and Mcaffee Antivirus script blocking/diable features that will prevent the file upload feature from working properly. Find the script blocking feature and make sure scripts are not blocked or disabled.

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