© 1996-2008 Internet Software Sciences
Table of Contents
1.2 Web+Center
Organizational Model (OM)
1.3 Integration
with Microsoft Active Directory (Optional)
2.1 Accessing the
Customer+Center Home Page
2.2 How to view
the Top 10 Support cases
2.3 How to search
the Help Database
2.4 Hints and
other information on Help Database Searches
2.7 How to
retrieve a lost username and password
2.8 How to open a
new support case
2.9 How to view
or modify all cases for selected User Group
2.10 How to view
or modify an existing case
2.11 How to
Update Your Registration Information
2.13 Customizing
the Customer+Center Application
2.14 How to
create a one-step-ticket for customer registration and case creation
2.15 How to Login
using NT Authentication for Customer+Center Login
2.16 Single User
Login using Active Directory Integration feature
2.17 Manual
export/import of User Id’s from Active Directory
2.18 File
Download options for Customer+Center