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1.2 Web+Center Organizational Model (OM)
Accessing the Customer+Center Home Page
How to view the Top 10 Support cases
How to search the Help Database
Hints and other information on Help Database
Searches
How to retrieve a lost username and password
How to open a new support case
How to view or modify all cases for selected
User Group
How to view or modify an existing case
How to Update Your Registration Information
Customizing the Customer+Center Application
How to create a one-step-ticket for customer
registration and case creation
How to Login using NT Authentication for
Customer+Center Login
File Download options for Customer+Center
3.1 User Interface and Security
How to register a new customer
How to modify an existing customer
How to create Super User customers to view
Group Cases
How to import customer records into the Web+Center Customer database